Shipping policy

At Boheme (boheme.site), we are committed to delivering your order quickly, safely, and at no extra cost.

1. Shipping Locations

We currently ship to Canada only.

2. Processing Time

All orders are processed within 1–2 business days
Orders are processed Monday to Friday (excluding holidays)
Once your order is shipped, you will receive a confirmation email with tracking details (if available)

3. Delivery Time

Standard shipping time: 3–5 business days
Delivery times are estimates and may vary depending on carrier delays, weather conditions, or peak seasons

4. Shipping Costs

Shipping is always 100% free
No hidden fees or additional charges at checkout

5. Order Tracking

Once your order has been shipped, you may receive tracking information depending on the carrier used. You can use this to monitor your delivery status in real time.

6. Delivery Issues

If your package is delayed, lost, or marked as delivered but not received:

Contact us at nouhakhdar118@gmail.com
Include your order number for faster assistance
We will work with the carrier to resolve the issue as quickly as possible

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for delays or lost packages due to incorrect or incomplete addresses
If you notice an error, contact us immediately so we can try to update it before shipment

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

Contact us within 48 hours of delivery
Include photos of the issue
We will offer a replacement or refund when applicable

9. Contact Us

If you have any questions about shipping, feel free to reach out:

Boheme Support
📍 6 Cowan Ave, Alliston Ontario L9R 1M9, Canada
📞 (289) 531-1433
📧 nouhakhdar118@gmail.com